Shipping policy
Thank you for shopping at Tigers Eye! We aim to provide a seamless shopping experience, including timely and efficient shipping services. Please review our shipping policy carefully to understand how your order will be processed and delivered.
Shipping Methods and Delivery Timeframes:
We offer the following shipping methods for domestic orders:
UK: Standard Shipping: Delivery typically takes 48 hours during business.
EU: Standard Shipping: Delivery between 3-7 days depending on the destination.
Please note that delivery timeframes are estimates and may vary depending on factors such as destination, customs processing, and carrier delays.
Shipping Costs:
Shipping costs are calculated based on the weight of your order, destination, and selected shipping method. The shipping cost will be displayed at checkout before you complete your purchase.
Order Processing Time:
Orders are typically processed and shipped within 0-2 business days of receiving your order. Please note that orders placed after 5 pm on Fridays, weekends, and holidays might be processed on the next business day.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your order using the provided tracking number on our website or directly through the carrier's website.
International Shipping:
For international orders, please be aware that customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the recipient. These charges are beyond our control and may vary depending on the country's customs regulations.
Shipping Restrictions:
We currently do not ship to PO Boxes. We ship to APO/FPO boxes. Be aware that longer shipping and delivery times may apply.
Incomplete or Incorrect Address:
It is the responsibility of the customer to provide accurate shipping information. Please ensure that your shipping address is complete and correct to avoid any delays or issues with delivery. We are not responsible for orders lost or delayed due to incomplete or incorrect addresses provided by the customer.
Shipping Damage or Loss:
In the rare event that your order is lost or damaged during shipping, please contact us immediately at contact@criticalservicesbra.com. We will work with the carrier to resolve the issue and do our best to assist you in receiving a satisfactory resolution.
Contact Us:
If you have any questions or concerns about our shipping policy, please feel free to contact us at mission@criticalservicesbra.com. Our team is available to assist you and provide any necessary support.
By placing an order with Tigers Eye, you agree to comply with our shipping policy outlined above.
Tigers Eye
Fruit farm, The Barn, Ely Road
Chittering, Cambridge
CB25 9PH
United Kingdom
mission@criticalservicesbra.com
www.criticalservicesbra.com